Privacy Policy
Last updated on March 1, 2025
1. Introduction
Marssan LLC ("Marssan", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website marssan.com or engage us for software development and consulting services. By using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect information you provide directly to us, such as your name, email address, phone number, company name, and project details when you fill out our contact form or communicate with us. We also automatically collect technical data such as your IP address, browser type, device information, and pages visited through standard server logs and analytics tools (Google Analytics).
3. How We Use Your Information
We use the information we collect to respond to your inquiries, deliver and improve our consulting and software development services, send project-related communications, analyze usage of our website to enhance its performance, comply with legal obligations, and prevent fraudulent or unauthorized activity.
4. Legal Basis for Processing
If you are located in the European Economic Area, we process your personal data based on: your consent when you submit a contact form; the performance of a contract when delivering agreed services; compliance with legal obligations; and our legitimate interests in operating and improving our business, provided these do not override your rights.
5. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as cloud hosting, email, and analytics platforms) who assist us in operating our website and delivering services, subject to confidentiality obligations. We may also disclose information when required by law or to protect our legal rights.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining business records, honoring our contractual obligations, and complying with legal requirements. Contact inquiries are typically retained for up to 3 years. Project-related data is retained for the duration of the engagement plus 5 years.
7. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS/HTTPS), access controls, and secure cloud infrastructure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. Where required by law, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect data transferred outside the EEA.
9. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data; restrict or object to its processing; request data portability; and withdraw consent at any time. California residents may also exercise rights under the CCPA. To exercise any of these rights, contact us at privacy@marssan.com. We will respond within 30 days.
10. Cookies and Analytics
We use cookies and Google Analytics to understand how visitors interact with our website. Analytics data is aggregated and does not personally identify you. You can control cookie preferences through your browser settings or opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
11. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. We encourage you to review this policy periodically. Continued use of our services after changes take effect constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our privacy team at privacy@marssan.com or write to us at Marssan LLC, Delaware, United States.
You may also review our Terms and Conditions.